Due to the nature of our products, we cannot accept returns except only under a few special circumstances. If there is a problem with your purchase, please contact us and we will work together on making it right. We want all of our customers to be happy customers!
Bellaroma™ has quick order processing and economical shipping which will include USPS tracking and delivery confirmation for your convenience. You can view your order details at any time by clicking here.
Our products are freshly handmade-to-order and are ordinarily whipped and shipped within 3-5 business days, however, large orders, custom orders, and busy seasons may delay shipping. Please allow up to 5-10 business days during these times. Thank you!
Shipping During Summer/Winter:
During the hot summer months, some products may soften or melt during transit. Please refrigerate for 1-2 hours before opening product(s).
During the cold winter months, some products may freeze during transit. Please allow to sit at room temperature 1-2 hours before using.